现在比以往任何时候都重要, employers are looking for team members and leaders who possess good communication, 人际关系, 团队建设, 工作场所的行为, 管理技能. These essential skills apply to all occupations and business sectors—providing team members and their organization a competitive advantage. We are pleased to offer a number of customizable courses that are delivered in several formats. 通过活动, 练习, 角色扮演, 讨论和模拟, 参与者是每个培训课程的积极和不可或缺的一部分. These courses are appropriate for employees with various levels of responsibility.
课程
根本原因分析
Learn and apply a variety of 根本原因分析 tools, techniques, and tips. Adapt your thinking process to identify what really happened, how it happened, and why it happened. 研讨会还指导参与者揭露隐藏的偏见, 未反射的经验是如何使人失明的, 以及90%的思维错误是感知的结果, 没有逻辑. Participants also learn to define and apply robust and long-lasting solutions, 不是创可贴, 为了防止组织问题再次发生.
批判性思维和决策
Learn a comprehensive and practical methodology to make sound decisions for your organization. Improve thinking habits, making them more informed, methodical, consistent, and efficient. 应用 tips and techniques to examine problems from a variety of perspectives, 产生更好的想法. This seminar also illustrates a decision-making tool that has enabled military combat organizations to choose the best option before major battles.
注重实效的写作
以节省时间和有效的方式计划你的书面交流, 被你的目标所驱动, 观众, 及科目(PAS). Learn how to use written communication as an instrument to fix or mitigate organizational challenges — with grace, 有效性, 礼貌(商务英语). Cleverly respond to workplace situations and apply critical thinking when you write. Learn how to write for effect – in a clear, concise, complete, and correct fashion all the time. 与传统方法不同, this seminar uses real-world scenarios to ensure that participants apply what they learn.
考虑他人与道德
This seminar enhances the participants’ situational awareness on how their actions affect others and their own success. It contributes to build a cohesive work environment that embraces diversity and collaboration. 研讨会通过现实世界的练习揭示隐藏的偏见. 它整合了道德规范去做正确的事, 并指导参与者把任务和其他人放在第一位.
关键的职场沟通
成倍提高语言和非语言交流. Learn and put in practice how to: focus on the three critical segments of messages, 使用回读技术来确认完整的消息, 解释并使用肢体语言, 克服沟通障碍, 防止职场冲突, 和更多的. 这个研讨会也强调了主要的沟通要素:倾听. Sadly, many individuals listen to plan their next move, not to understand or learn.
21世纪技能
有效地与同事沟通和工作，以共同的目标为目标. 应用 problem-solving techniques that examine all factors and focus on long-lasting solutions. Enhance creativity by examining challenges from various perspectives outside of common or traditional boundaries.
企业转型的前瞻性思维技术
This seminar focuses on practical and easy-to-use tactics, techniques, and tips. 充满了练习和场景, the instruction illustrates proven steps that not only get employees’ buy-in, 还有他们在变革时期的积极参与. The interactive 练习 will enable your managers to make your change endeavors better, 更容易, 和简单. 他们将学会应用, not to forget; and find plenty of life-long leadership strategies, 肯定会经历很多“顿悟时刻”.
Speaking and Presenting Like a Leader: From the Conference Call to the Conference Room
Speaking with eloquence is important, but communicating with earnestness is explosively effective. 如果你是一个优秀的演讲者或演讲者，我们会让你变得伟大. This seminar teaches and puts in practice invaluable and actionable techniques that will help leaders to speak and present with effect — be bold, 被尊重, 每次他们说话都要有效, 不论地点和场合——会议室, 电话会议, 走廊, 还有停车场.
现代有效的领导与管理
Ideal for junior managers and for seasoned leaders who understand that leadership is about continuing learning. This seminar is about leading people to make things happen — about getting the results you want. The instruction includes key principles and techniques aimed at effectively leading in modern times. 它强调如何引导, 激励, 激励, and coach people in the right direction as well as how to follow five preeminent principles for success. The instruction also accentuates the most neglected leadership practices.
沟通期望和有效的一对一
This dynamic instruction focuses on coaching strategies and proven techniques that ensure your expectations are fully understood. 它说明了如何定义目标, 利用一对一的交流来授权员工, 打开清晰的沟通渠道, 认可并激励员工, 提供和接收反馈, 建立相互信任. 它还展示了帮助管理者变得更加自信的技巧, 指挥, 在与有挑战性的员工打交道时要有礼貌.
真正的团队建设的秘密:你的导师从未告诉你的
最好的人才组成最好的团队——没错? 如果是这样的话, 为什么美国篮球队呢, 拥有12名NBA球员, 在2006年世界锦标赛中获得第三名? 篮球是一门生意，也是一个团队的努力. 研讨会的重点是一个真正的团队应该是什么，应该做什么. It also illustrates easy to apply tips and techniques to bring the very best out of employees, fostering an environment in which people feel they are valued contributors to the organization.
激励生产力:街头智慧员工敬业度
A fully-engaged employee is not only much more productive, he is also your best marketing instrument. The seminar focuses on five easy to apply techniques to improve employee engagement. The instruction also includes dynamic discussions of real-world scenarios. 这是值得花的时间. 为什么? Scores of studies reveal that employee engagement strategies and techniques correlate with employee turnover, 生产力, 工作场所安全, 质量, 旷工, 以及客户服务.
沟通以完成工作(主管沟通)
许多领导人都说. 他人沟通. 然而，很少有领导者与他们的员工沟通和联系. This seminar is about connecting to communicate and exercising emotional intelligence as critical factors in effective interactions with others. 它还包括:如何根据你的受众定制信息, 肢体语言的力量, 以及如何克服沟通障碍. The seminar also accentuates how to speak with authority and assertiveness but, 同时, 带着尊重和专业精神.
沟通与客户联系
你的客户对你的组织的意见是至关重要的. 你的组织是什么?? 答:每一个与客户有接触的人. Great organizations not only talk with, but also connect with customers. This seminar fully illustrates how to interact with customers, all the time. 如果你想要那些对你的组织给予高度评价的满意的客户, this seminar is for you and for your employees – an investment that will pay big dividends.